Surf Smart VPN
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At Surf Smart VPN, your satisfaction is paramount. We are constantly at the ready to assist with any queries or concerns you may have. Acknowledging that questions or needs can arise regarding our services, we are fully prepared to provide the essential support you require.
For assistance, please visit the ‘Surf Smart VPN Contact US’ page on our website. Our dedicated team of customer service representatives is available around the clock, eager to respond to your inquiries any time, day or night. We are committed to offering swift and effective solutions to your issues. Contact us today via ‘Surf Smart VPN Contact US’ for dependable assistance and expert guidance.
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FAQ
Frequently Asked Questions
How Surf Smart Protects and Helps Me?
When you open any website directly, there is easy way to detect your real IP address and, consequently, your location. So, your Internet Service Provider (ISP) and site owners know where you are from and who you are. But, as opposed to this, when you open website while being connected to Surf Smart there is no way to detect your real IP, but only IP of one of our servers. This way nobody knows who you are and what your location is. Your ISP can’t track your moves. You are able to browse the Internet securely and anonymously.
All data between you and Surf Smart servers are encrypted, so nobody can track your traffic and online activity between you and our servers, even your ISP.
What is a VPN?
A Virtual Private Network, or VPN, serves as a bridge between two computers, establishing a secure, confidential connection over the expanses of the internet—a notably public arena. By crafting an encrypted tunnel through the digital ether, the VPN ensures that all data transmitted between these two nodes remains shielded from prying eyes. This tunnel not only safeguards the information but also obscures your IP address, substituting it with the VPN server’s own. As a result, your Internet Service Provider (ISP) remains in the dark about your online activities and the sites you explore. Through this seamless integration of security protocols, a VPN transforms the public internet into a private theater of operations, where your digital comings and goings are masked from unwanted surveillance.
Will Surf Smart VPN slow down my internet connection?
Yes, you may notice slowing down of your internet connection because all your data additionally flows through one more server (Surf Smart VPN Server) and is encrypting which also take some time. You may also notice slowing down in case VPN server you trying to connect is too far away from your current location or it is overloaded. In this case we recommend you trying several VPN zones around you starting from ones which are closer to you.
The speed with your ISP provider will also affect the speed of a VPN connection.
Is It Legal to Use a VPN?
Yes, it is. When used for legal purposes, VPN is legal in most countries.
What is Surf Smart VPN?
Surf Smart VPN is service which gives you access to our VPN network (VPN is Virtual Private Network or `Network over Internet`). All transferred data are encrypted, so there is no way to define what kind of data is transferring. Transferred data packets are useless for `listeners` because packets are encrypted.
Can I connect to my account from more than one computer?
Yes, with Surf Smart VPN service you are able to use it from as many different devices and computers as you want. You must not exceed 3 simultaneous connections. In other words, only 6 devices can be connected to Surf Smart VPN service at the same time.
What are the System Requirements for Surf Smart VPN?
You don’t need a powerful PC to install a Surf Smart VPN. Surf Smart VPN tool has minimal space and memory requirements. A normal PC with an existing internet connection.
I've got "Authentification failed" error when trying to connect VPN
You’re using your website login/password.
Solution: Please use your VPN User / VPN Password instead.
2. Your current subscription is a FREE TEST subscription and your data transfer limit exceeded or your FREE TEST subscription is expired.
Solution: You need to have a subscription with active status in order to use Surf Smart VPN. You can check your current subscriptions statuses on your Billing account. You can purchase a new subscription on the Prices page.
3. Your current subscription is a paid subscription and expired.
Solution: You need to have a subscription with active status in order to use Surf Smart. You can check your current subscriptions statuses on your billing account. You can purchase a new subscription on the Prices Page.
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